Help Centre

Questions, answered honestly.

Everything about the formula, the science, and getting NMN+ to your door. Can't find it? We're one message away.

01

Product & Usage

How do I take NMN+?

+

Two capsules daily, ideally in the morning, with or without food. Consistency matters more than timing — NAD⁺ replenishment is a gradual process, so a steady daily habit beats perfect scheduling.

What's actually in it?

+

NMN (nicotinamide mononucleotide), trans-resveratrol, quercetin, the active forms of vitamins B6, B12 and folate, and BioPerine black-pepper extract — in a plant-based HPMC capsule. Every dose is printed in full on the label, and the other ingredients (microcrystalline cellulose, magnesium stearate, silicon dioxide, and the vegetable capsule) are disclosed too. No proprietary blends. The exact milligrams are on the product page and the Certificate of Analysis.

Is it vegan?

+

Yes. The capsule shell is plant-based HPMC — no gelatin or animal-derived ingredients.

Are there side effects?

+

NMN is generally well tolerated in studies to date. As with any supplement, if you're pregnant, nursing, taking medication, or managing a health condition, talk to your doctor before starting. We're not able to give individual medical advice.

How should I store it?

+

Somewhere cool, dry, and out of direct sunlight. The sealed jar is designed to protect the actives — reseal it firmly after each use.

02

The Science

Why NMN instead of NAD⁺ directly?

+

NAD⁺ is a large, charged molecule that's poorly absorbed when swallowed. NMN is a direct precursor your body readily converts into NAD⁺ through a pathway it already uses — which makes it the more effective delivery route.

How long until I notice something?

+

Most people take NMN+ daily for 4–8 weeks before evaluating effects. Replenishing cellular NAD⁺ is gradual, and individual response varies considerably. We'd rather set an honest expectation than promise an overnight change.

Will this make me live longer?

+

No NMN supplement — ours included — has been shown to extend human lifespan, and we won't claim otherwise. The underlying biology is compelling and the research is active, but "supports healthy aging pathways" and "extends lifespan" are very different statements. We only make the first.

Where can I read the research?

+

Our Science page lays out what's well established, what's emerging, and what isn't known — in plain English, with the honest limits included.

03

Orders & Subscriptions

How does the subscription work?

+

Choose Subscribe & Save at checkout and your NMN+ arrives automatically each month at a lower price. You're always in control of the schedule.

Can I pause or cancel?

+

Subscriptions run for a 2-month minimum (two deliveries). After that you can pause, skip, or cancel anytime — no fees, no phone call — directly from your account dashboard.

How do I find my batch's lab report?

+

Your batch number is printed on the base of the jar. Enter it on our Lab Reports page to pull the Certificate of Analysis for the exact batch you have.

04

Shipping & Returns

Where do you ship, and how much is it?

+

Free US shipping is offered over $60.

Still have a question?

We answer every message ourselves. No bots, no runaround.

Contact us
*These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.